1. General information
This Privacy Policy explains how we process personal data of people who visit the DriftZone.pl website (hereinafter: “Website”) and of people who contact our store or place orders with it. We describe the purposes and legal bases of processing, who we share data with, how long we keep it and what rights you have. We do so in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the Polish Electronic Communications Law (Prawo komunikacji elektronicznej), the Polish Act on Providing Electronic Services and other applicable regulations.
The Website is informational. It does not allow orders to be placed or sales contracts to be concluded, and the contact form is used only to send enquiries to the store. We handle orders and purchases in the physical store and after contact by phone or e-mail.
Last updated: November 2026.
2. Data controller
The data controller is:
DriftZone.pl Patrycja Pawłowska-Szlage, ul. Koskowicka 44, 59-220 Legnica
- Tax ID (NIP): 6912075976
- Business Registry Number (REGON): 363965087
(hereinafter: “Controller”)
Contact with the Controller:
- Email: sklep@driftzone.pl (store matters)
- Email: rodo@driftzone.pl (personal data matters)
- Phone: +48 537 75 75 75
- Address: ul. Koskowicka 44, 59-220 Legnica
The Controller has not appointed a data protection officer.
3. Purposes and legal bases of processing
We process personal data for the following purposes:
- replying to an enquiry sent through the contact form: Art. 6(1)(f) GDPR (our legitimate interest in replying to a person who contacts us), and where the enquiry concerns concluding a contract, Art. 6(1)(b) GDPR (steps taken at the request of the person before entering into a contract)
- keeping the contact form secure and protecting it against abuse and spam (technical log): Art. 6(1)(f) GDPR (our legitimate interest in protecting the Website and our mailbox)
- replying to an enquiry sent by e-mail or made by phone: Art. 6(1)(f) GDPR (our legitimate interest in replying to a person who contacts us), and where the enquiry concerns concluding a contract, Art. 6(1)(b) GDPR (steps taken at the request of the person before entering into a contract)
- concluding and performing a sales contract for an order placed in the store, by phone or by e-mail, including delivery: Art. 6(1)(b) GDPR
- keeping accounts and meeting tax obligations, including issuing invoices: Art. 6(1)(c) GDPR (legal obligation)
- handling complaints, statutory warranty claims, returns and exchanges: Art. 6(1)(b) and (c) GDPR
- establishing, pursuing and defending legal claims: Art. 6(1)(f) GDPR (our legitimate interest in protecting our rights)
- ensuring the security and proper operation of the Website, including server logs: Art. 6(1)(f) GDPR (our legitimate interest in protecting the Website from abuse and failures)
- compiling Website visit statistics with Google Analytics: Art. 6(1)(a) GDPR and Articles 399 and 400 of the Polish Electronic Communications Law (consent)
- remembering your cookie choices and documenting your consent: Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR
- presenting public reviews of the store from Google on the Website: Art. 6(1)(f) GDPR (our legitimate interest in informing about customer reviews)
- displaying the Google map with the store’s location to make it easier to get there: Art. 6(1)(f) GDPR (our legitimate interest in presenting the store’s location and helping customers find it)
4. Scope of data and whether providing it is voluntary
Depending on how you contact us, we process in particular:
- data provided in the contact form: name, e-mail address, selected topic, message content and data provided voluntarily (e.g. part details, order number, technical details, company name)
- technical data of the contact form: date and time of submission, result (accepted or rejected), selected topic and language and a hash of the IP address (not the address itself), without the content of the message
- data from e-mail correspondence and phone calls: contact details and the content of the enquiry
- data necessary to conclude and perform a sales contract: first and last name, phone number, e-mail address, delivery address, invoice details (if applicable) and information about the goods ordered
- technical data recorded in server logs: IP address, date and time of the request, address of the page visited, browser and system type
- data from analytics cookies (only with your consent): identifiers, information about pages visited and time of visit, device type and approximate location
- data of authors of reviews displayed on the Website: name or nickname, rating, content and date of the review
- data sent to Google when the map is displayed: IP address and technical data of the request
The contact form requires your name, e-mail address, topic and message. Without them we cannot reply to your enquiry. The other fields are optional. Providing the data needed to conclude and perform a sales contract is necessary for it to be carried out. Consent to analytics cookies is voluntary and does not affect access to the Website’s content.
5. Data recipients
Personal data may be shared with the following categories of recipients, only to the extent necessary for the stated purposes:
- hosting, IT and e-mail service providers who maintain the Website and our mailbox
- the accounting firm and legal and tax advisers
- courier and postal companies, if we send ordered goods by parcel
- Google (Google Analytics after consent, Google Maps and Google reviews), on the terms described in sections 6, 9 and 10
- public authorities and other entities entitled under the law
We do not sell personal data.
6. Transfers of data outside the EEA
As a rule, we do not transfer personal data outside the European Economic Area. The exception is the use of Google services (Google Analytics after consent, and Google Maps), which may involve transferring data to the United States.
The transfer takes place on the basis of the European Commission implementing decision of 10 July 2023 finding an adequate level of data protection under the EU-U.S. Data Privacy Framework, provided that the recipient participates in that framework. In other cases, standard contractual clauses approved by the European Commission apply. You can obtain a copy of the safeguards by contacting us.
7. Data retention period
We keep data for the period necessary for the given purpose, and then for the time required by law or needed to protect claims:
- enquiries from the form, e-mails and phone calls: until the enquiry has been dealt with, and then for up to 12 months to clarify any disputes
- technical log of the contact form (IP address hash, date, result): up to 30 days
- data from orders and sales contracts: until the contract is performed, and then until the limitation periods for claims expire (as a rule 3 or 6 years, counted to the end of the calendar year)
- accounting and tax documents, including invoices: for the period required by law, as a rule 5 years counted from the end of the calendar year in which the tax obligation arose
- complaints, statutory warranty, returns and exchanges: until the limitation periods for claims expire
- server logs: up to 12 months
- Google Analytics analytics cookies: up to 2 years or until you withdraw consent or delete the cookies
- information about your cookie choices: until it is deleted from your browser or you change your choice
- Google reviews: as long as they are visible on Google and on the Website
After these periods, we delete or anonymise the data, unless the law requires us to keep it longer.
8. Rights of data subjects
You have the right to:
- access your data and obtain a copy of it
- rectify your data
- erase your data (“right to be forgotten”)
- restrict processing
- data portability, where we process data on the basis of consent or a contract and by automated means
- object to processing based on our legitimate interest, on grounds relating to your particular situation
- withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal
- lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw)
To exercise these rights, write to rodo@driftzone.pl or contact us in another way indicated in section 2. We will reply without undue delay and no later than one month after receiving the request. If we have doubts about the identity of the person making the request, we may ask for additional information to confirm their identity.
We do not make decisions based solely on automated processing, including profiling, that would produce legal effects concerning you or similarly significantly affect you.
10. Third-party content and services
- Google Maps: on the Contact page and in the Contact section of the home page, the Google map loads automatically, without a separate consent, to show the store’s location and help you get there. Your browser then connects directly to Google servers, which receive, among other things, your IP address and technical data of the request. No Google cookies or other data stored by the map in the browser were detected in our technical test, but we do not guarantee that Google never uses them. Google’s processing of data is described in Google’s privacy policy.
- Google reviews: we display public reviews of the store taken from Google (name or nickname of the author, rating, content and date). Google is the source of this data. We process it to present the reviews (Art. 6(1)(f) GDPR) and do not send visitors’ data to Google.
- Social media: the Website contains links to our profiles on Facebook, Instagram and X. The links themselves do not transmit data to those services, but when you click them you go to their pages, where their own data processing rules apply.
11. Data security
We apply appropriate technical and organisational measures to protect personal data against loss, destruction, unauthorised access or disclosure.
12. Changes to this Privacy Policy
We may change this Policy, for example when the tools used on the Website or the law change. The current version is always available on the Website, and we inform you of significant changes to the purposes of processing before they take effect.